Built for Credit Unions

Your Members Are Running Businesses. Do You Know Which Ones?

59% of small business owners don't have a separate business account — they're hiding in your retail checking. MemberSignal detects business signals in transaction data so you can find them first.

MemberSignal
Dashboard
Members
Outreach
Settings

Lead List Dashboard

Filters
RankMember NameBusiness Signal ScoreTop Signal DriversAccount TenureBranchAI SummaryCTA
1Sarah Mitchell
Shopify
3 yearsDowntownHigh-volume e-commerce seller with consistent payment processor deposits...
2Marcus Chen
SquareStripe
2 yearsWestsideRetail business owner with multiple revenue streams and growing deposits...
3Jennifer Adams
PayPal
4 yearsDowntownFreelance consultant with regular business software subscriptions...
4David Thompson
Stripe
1 yearNorthgateNew business signals detected, appears to be starting online services...

The Hidden Business Problem

Industry research confirms: business owners are hiding in your retail checking accounts.

80%
of credit union leaders

plan to expand SMB services in 2025-2026, up from 65% in 2023.

Source: Jack Henry 2025 Strategy Benchmark

59%
of small business owners

mix business and personal finances — no separate business account.

Source: CFPB Making Ends Meet Survey, 2024

5.6M
new businesses formed

in 2025 alone — many started by your existing members.

Source: U.S. Census Bureau BFS, 2026

"Your data and analytics capabilities are crucial to uncovering camouflaged SMB owners hidden in retail checking accounts."

— Jack Henry 2025 Strategy Benchmark

How MemberSignal Works

We analyze the transaction signals already in your core data to identify hidden business owners.

Transaction Signal Detection

We detect Stripe, Square, PayPal, Shopify deposits, business software subscriptions, and supplier payments — all proven indicators of business activity.

Business Signal Scoring

Each member gets a score based on transaction patterns. Prioritize outreach to the highest-confidence leads first.

AI Outreach Scripts

One-click personalized scripts referencing detected business type, transaction patterns, and relevant CU products.

See MemberSignal in Action

From member discovery to personalized outreach — see how our platform works.

Member Detail View

Dive deep into individual member profiles with transaction feeds, business classifications, and AI-generated talking points for your next conversation.

Dashboard
Members
Outreach
Settings

Sarah
Mitchell

Score
78
Tenure
3 years
Branch
Downtown
$4,850
Avg. monthly deposits
Above Avg
vs. segment

Transaction Feed

DateMerchantAmountClassification
Mar 15Stripe$2,450.00Payment Processor Deposit
Mar 14QuickBooks$79.99Business Software
Mar 12Shopify Payout$1,890.00E-commerce Revenue
Mar 10Office Depot$234.50Business Supplies
Mar 08Square Deposit$567.00Payment Processor Deposit
Suggested Talking Point

Sarah shows strong e-commerce activity through Shopify and Stripe. Ask about her online store and if she needs merchant services or a business line of credit.

Outreach Script Generator

Generate personalized outreach scripts with one click. Adjust tone, copy to clipboard, and log calls — all from a single interface.

Outreach Script Generator

Sarah Mitchell
E-commerce Owner
78
Detected
Retail Business

Generated script

"Hi Sarah, I noticed your account has been growing steadily. It looks like your online retail business is doing well!"

"Have you considered a business line of credit to help manage inventory? We also offer merchant services with lower fees than most processors."

Variation

Generated by MemberSignal AI — based on 90 days of transaction signals.

BSA/AML Compliance

Turn a Compliance Gap Into a Business Opportunity

The FFIEC BSA/AML examination manual requires credit unions to identify accounts being used for business purposes and apply enhanced due diligence.

MemberSignal helps you meet this regulatory obligation proactively — while also surfacing revenue opportunities your compliance team will thank you for finding.

"Banks must direct resources to accounts that pose the greatest risk... there are federal laws in place to prevent money laundering when personal accounts are used for business transactions."

— FFIEC BSA/AML Examination Manual

The Competitive Threat

Fintechs are already targeting your business members with loans — using the same transaction data you have.

42%
of small businesses use a fintech alongside their primary bank
$6.35B
in embedded loans disbursed by fintechs in 2024
57%
of small businesses bank with large nationals — not CUs

A member routing $3,000/month through Stripe is already being targeted by Stripe Capital for a loan. If you don't know they're running a business, you can't compete.

Enterprise Security

Built for Financial-Grade Security

MemberSignal is designed to meet the expectations of regulated financial institutions.

No External Data Exposure

Works within your existing credit union data environment. Your member data never leaves your control.

Full Auditability

Complete audit trail of all data access and AI-generated recommendations for compliance reporting.

Access Control

Role-based permissions and data governance tracking to meet regulatory requirements.

Powered by Vanta
Automated SOC 2 compliance & security monitoring
Continuous monitoring Audit-ready reports SOC 2 Type II

Stop Losing Business Members to Fintechs

See which of your members are running businesses — and start the conversation before someone else does.

Enterprise-ready from day one — with built-in compliance powered by Vanta.